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Home / Faqs

Frequently Asked Questions

1. What is "The Parents Care"?

"The Parents Care" is an online platform which helps customers to find Care providers as per their requirements. Customers can search based on services required and location of their choice.

2. What kind of services does "The Parents Care" provide?

"The Parents Care" website showcases list of Care providers in the following categories:

  • Home Nursing
  • Trained Attendants
  • Physiotherapists
  • Occupational Therapists
  • Medical Equipment Rental
  • Old Age Paid Homes
  • Retirement Homes
  • Ambulance Services
  • Lab Services
  • Pharmacy Services (Medical & Surgical)
3. In what cities do you operate?

We are PAN India company. Care providers registered on our website are from major cities in India. You can choose the Care providers and their services by searching them based on your location.

4. How can I have access to these services?

Signing in with our website will enable you to see the Care provider details and their service charges. You could compare various service providers and finalise based on your requirements.

5. Shall I contact Care provider directly?

Yes, once you see the contact details of service provider, you contact the Care provider directly to discuss your requirement and finalise the fees. “The Parents Care” does not charge anything from Care seekers as well as Care providers.

6. Are home healthcare professionals qualified?

Yes, however we don't check the authenticity of all profiles. The profiles that are verified by Parents Care will have verified profile flag against their profile. However, as a customer you are required to verify the Care provider details before you avail their services, for your safety. Since we are just an online aggregator of Care providers, “The Parents Care” is not responsible for any losses/liability incurred by Care seekers and/or Care providers.

7. What is verified profile?

“The Parents Care” checks the Care provider details and then marks them as verified profile. For extra safety, we request the customer to verify Care provider’s identity before they start their service. Since we are just an online aggregator of Care providers, “The Parents Care” is not responsible for any losses/liability incurred by Care seekers and/or Care providers.

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